Our IT Services

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Our PMO experience brings a wealth of expertise to the table. We implement robust project management methodologies that streamline processes and drive efficiency. Our focus extends to institutionalizing administrative procedures and methods, ensuring your organization operates seamlessly. We excel at managing programs and projects at the enterprise level, guiding you toward achieving both financial and strategic goals. Furthermore, we pride ourselves on leading organizational changes, fostering a project management culture, and providing the latest Agile methodology practices, including Scrumban/Kanban flexibility, to empower your teams with agility, efficiency, and enhanced productivity.

• Primary Project Management Methodologies: Agile (Scrum), PMI's PMBOK, Kanban, Waterfall, Six Sigma, and Hybrid

At JLS Technical Solutions, we are dedicated to enhancing your team's capabilities through agile coaching. Our expert Agile coaches work closely with your delivery teams to rapidly cultivate their task competencies, ensuring they can generate customer value efficiently. Whether you face real-world challenges or bottlenecks hindering your progress, our Agile coaches are always accessible and ready to provide guidance and support. With our extensive knowledge and skills in Agile coaching, we are committed to helping you overcome obstacles, streamline processes, and achieve your goals seamlessly.

• Primary Agile Methodologies: Scrum, Kanban, and Hybrid
• Primary Agile Management Tools:  Atlassian Jira, Microsoft Azure DevOps, ServiceNow

Our end-user and help desk support services are meticulously crafted to adapt to and respond swiftly to your unique needs. We're committed to eliminating bottlenecks and streamlining triage processes, all driven by data-backed insights. Our unwavering focus is on enhancing the customer experience and ensuring user satisfaction. With a dedication to delivering results and delighting your users, our versatile and agile end-user service solutions are poised to exceed your expectations at every turn.

We work with clients throughout the lifecycle of their infrastructure. Our delivery models aid technology programs as well as continuous activities.

• Infrastructure (Network, Server, Cloud, Cybersecurity)
• Integration (Data, Application,  Cloud, Thrid-Party Service)
• Website Design and Development (Front/Back End, Design)
• Application Development (Front/Back End, Design)
• Custom Software Development (Requirements, Design, Test/QA, Deployment)
• Mobile Apps (UX, UI, Development, Test/QA, Distribution)

Additionally, here is a list of several critical IT integration systems we’ve led projects including, but not limited to, the following:

Cloud Services and Platforms:

AWS (including AWS GovCloud IL4, EC2, Amazon S3, Amazon Redshift), Microsoft Azure (including DevOps, API, REST, SQL Server, Cosmos DB, and Databricks), Oracle Cloud (including Oracle Fusion HCM SaaS Solution) and Salesforce (including integration with Informatica and AWS Redshift).

Data Management and Analytics:

Informatica (Power Center, Axon, Enterprise Data Catalog, Data Quality, Master Data Management), Apptio, JAMA software, Amazon AWS (Redshift and S3), SAS Viya, Tableau Server, Adobe Experience Manager, Alteryx, MS SQL Server, and Azure (API, REST, Adapters, Cosmos, Databricks, SQL Server).

Integration and Middleware Technologies:

Enterprise Service Bus (ESB), Middleware for data extraction, transformation, and load (ETL), API Management (REST and SOAP APIs, Azure Adapters), and BigID for data classification and discovery.

Programming and Development Tools:

JUnit (Java),  NUnit (.NET),  Jasmine (JavaScript), Jenkins, MS Azure DevOps, Informatica Power Center, Tableau Server,  Amazon ECS,  MySQL Workbench,  AWS (Amazon Web Services), Microsoft Azure, Adobe Experience Manager (AEM) and Microservices architecture

Project Management and Collaboration Tools:

Atlassian JIRA, ServiceNow, Azure DevOps, Oracle's Project Lifecycle Management (PLM) system, Smartsheets, and Microsoft Office (Teams, SharePoint, Project, Outlook, Word, Excel, PowerPoint).

Security and Compliance:

Apptio, JAMA software, Amazon AWS (Redshift and S3), Informatica Power Center, SAS Viya, Tableau Server, Adobe Experience Manager, Alteryx, MS SQL Server, and Azure (API, REST, Adapters, Cosmos, Databricks, SQL Server)

Additional Specialized Systems:

Olympus Corp.'s NOVA platform (including ZipCapture and ZipDoc modules), Aristocrat Leisure Limited's compliance and legal portfolio management systems, and Defense Health Agency, Defense Civilian Personnel, and United States Air Force systems integration to include Independent Verification and Validation (IV&V). 

Our experience covers various IT systems, methodologies, and industry sectors, reflecting our deep understanding of IT integration and system management in complex environments.  

We excel at providing strategic guidance to corporate leaders and executives, facilitating the optimization of business models, and fostering strong client and employee relations. With a robust Department of Defense IT infrastructure background, we specialize in seamlessly implementing cloud-hosted and on-premise Commercial Off-the-Shelf Software (COTS). My track record includes successful client implementations and effective management of personnel and facility assets, ensuring streamlined operations and driving tangible results.